Responsible Gambling

Gambling should always be an enjoyable and entertaining activity. We are committed to promoting responsible gambling and ensuring that our players have access to the tools and resources they need to stay in control. If you ever feel that gambling is negatively affecting your life or the lives of those around you, please read the information below and seek help immediately.

Signs of Problem Gambling

It is important to recognise the warning signs of problem gambling early. If you or someone you know is experiencing any of the following, it may be time to seek support:

• Spending more money on gambling than you can afford to lose
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses by continuing to gamble in an attempt to win back money
• Neglecting work, family, or personal responsibilities due to gambling
• Lying to friends or family members about how much time or money you spend gambling
• Using gambling as a way to cope with stress, depression, or other emotional problems
• Repeatedly trying to cut back or stop gambling without success
• Gambling with increasing amounts of money to achieve the same level of excitement

Self-Exclusion Tools

We provide a range of tools to help you manage your gambling activity and stay in control. These tools are available to all players and can be activated at any time through your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much money you can deposit into your account.
• Session Time Limits: Restrict the amount of time you can spend gambling in a single session.
• Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent.
• Cool-Off Periods: Take a short break from gambling by temporarily suspending your account for a set period of time.
• Self-Exclusion: Permanently or temporarily exclude yourself from our platform if you feel you need a longer break from gambling. Please contact our support team to activate this option.

You can also register with national self-exclusion schemes such as GAMSTOP, which allows you to self-exclude from multiple gambling websites at once.

Helpful Resources

If you need further support or advice regarding problem gambling, the following organisations offer free, confidential help and guidance:

• BeGambleAware - A leading charity providing information, advice, and support for anyone affected by problem gambling. Their website includes a range of self-help tools and a free helpline available 24 hours a day.
• GamCare - The UK's leading provider of information, advice, and support for anyone affected by gambling harms. GamCare offers a free helpline, online chat, and a network of treatment providers across the country.

Remember, you are never alone. Help is always available, and taking the first step to seek support is a sign of strength. Please reach out to any of the organisations listed above or contact our customer support team if you need assistance managing your gambling.